Migrating Gliffy diagrams from JIRA Server or Data Center to Cloud

Gliffy for JIRA is available for JIRA Server, Data Center, and Cloud. Gliffy diagrams are stored as attachments to JIRA issues. If you migrate your JIRA instance from Server or Data Center to Cloud, your JIRA issues and associated Gliffy attachments can be migrated to the new Cloud instance.

To migrate your Gliffy diagrams from JIRA Server or Data Center to Cloud, use the following steps:

1. Your source and target JIRA instances must have the Gliffy for JIRA plugin installed. Verify that your source is using Gliffy version 6.2.1 or later. If it is a lower version, see Updating the Gliffy for JIRA plugin.

2. Use the JIRA Cloud Migration Assistant to perform the migration. Choose to migrate the attachments to migrate your Gliffy diagrams. Detailed information is available at: https://confluence.atlassian.com/cloud/use-the-jira-cloud-migration-assistant-to-migrate-from-server-to-cloud-993925215.html.

After the migration is complete, ensure that all JIRA issue attachments were migrated correctly during the process.

If a diagram has more than one version (see Viewing the revision history), after the migration, only the latest version of the diagram will appear and its version will be reset to v1. All previous versions of the diagram will be saved as a separate zipped attachment file.